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215 , 145 Church Street, Unit 5 , Toronto Ontario, M5B 1Y4, Canada
info@netxeno.com
Ph: +1 (647) 502 6864
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FAQs

FAQ

About Netxeno

Netxeno delivers expert software development and professional programming services designed for long-term growth.

What does Netxeno do?

Netxeno is an all-in-one technology company. We build AI solutions, websites, mobile apps, SaaS platforms and fintech tools, and we help businesses get found through SEO, GEO and digital marketing.

Where are you based and who do you work with?

We are headquartered in Toronto, Ontario, in the Greater Toronto Area. We work with startups, small and mid-sized businesses and established organizations across Canada, the United States and internationally.

What makes Netxeno different from other agencies?

Three things. Everything is under one roof, so your projects work together. Our leadership comes from finance, so we plan technology around return on investment. And you own everything we build, with no lock-in.

Do you only work with large companies?

No. We work with businesses of all sizes, from founders building a first product to established companies modernizing their operations. We shape each proposal around your stage and budget.

FAQ

Ownership and support

Who owns the work?

You do. On final payment, all code, designs, content and intellectual property transfer to you. Domains, hosting, analytics, ad and app store accounts are set up in your name.

Do you provide support after launch?

Yes. Every project includes a post-launch support period, and we offer ongoing care and support plans for updates, security, monitoring and improvements.

Can you take over a project another agency started?

Yes. We begin with a review of the existing work, give you an honest assessment, and then continue, fix or rebuild depending on what makes the most sense.

How do we communicate during a project?

You get a dedicated project lead, weekly written updates, a shared project board and regular calls. We respond within one business day.

FAQ

AI, SEO and GEO

Is AI right for a small business?

Often, yes. Some of the highest returns we see come from simple automations in small teams. Our discovery process identifies whether and where AI will pay off before you invest.

What is GEO?

Generative Engine Optimization improves how AI assistants like ChatGPT, Gemini, Perplexity and Google's AI Overviews find, describe and recommend your business. Learn more on our GEO page.

Can you guarantee rankings or AI recommendations?

No one honestly can. We guarantee best-practice work, full transparency and measurable reporting, and we set clear goals with you.

FAQ

Partnerships

Can you supply and set up software, not just build it?

Yes. We help clients choose, license, implement and support leading platforms for cloud, AI, CRM, accounting, e-commerce and security. See our Partners page.

How can my company partner with Netxeno?

Technology vendors, referral partners, delivery partners and larger consultancies can apply through our Partners page. We will be in touch within a few business days.

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